Shipping and Delivery
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed. The manufacturer will process the orders, which takes an additional 4-7 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. The majority of our products are processed and shipped from the United States, therefore delivery can range between 4-10 business days following processing. Products that are shipped from an international warehouse could be delivered within 10 - 42 days depending on the country of origin. Shipping rates and expected shipping times are displayed in checkout, before you place your order. Due to COVID19, global logistics is slower than normal and may exceed normal shipping and delivery timeframes.
Tracking information will be automatically emailed to you after your order ships. If you don't receive tracking information but believe your order should have already shipped, please check your Junk Mail email folder to see if our email to you is there.
We ship with UPS and USPS. If you enter a PO Box as your shipping address, we will automatically ship with USPS.
Military Addresses: APO/FPO addresses ship with USPS. Costs are calculated at checkout
To ensure proper delivery, please ensure you include:
- Full name
- Complete Address, including zip code
- Apartment number
- Suite number
- Business Name, if necessary